POLICY

CANCELLATIONS:

24 HOUR CANCELLATION POLICY. MUST NOTIFY CLINIC WITHIN 24 HOURS LEADING UP TO APPOINTMENT TO CANCEL. $25 LAST MINUTE CANCELLATION FEE/NO SHOW FEE WILL BE APPLIED TO ACCOUNT & CARD ON FILE WILL BE CHARGED.

REFUNDS/PACKAGES:

ANY DEPOSITS/PAYMENTS GIVEN TO THE CLINIC OR AUTHORIZED PERSONS WILL GO TOWARDS THE TREATMENT OR SERVICES. NO REFUNDS WILL BE PERMITTED ONCE CLIENT HAS MADE A PAYMENT VIA (CASH,CREDIT, DEBIT, E-TRANSFER). SERVICES PAID, PREPAID OR PACKAGES ARE NON-TRANSFERRABLE & NON - REFUNDABLE. CARD ON FILE WILL BE CHARGED FOR NO SHOWS &UNDER 24 HOURS CANCELLATIONS REGARDLESS IF SERVICE IS PREPAID. IT IS IMPORTANT TO NOTE THAT THIS POLICY IS DESIGNED TO ENSURE FAIRNESS AND CONSISTENCY FOR ALL OUR CLIENTS. NO REFUNDS/EXCHANGES FOR SKINCARE PRODUCTS ONCE PURCHASED.